Your Desk Phone, In Your Pocket: ConnectUC Explained

The best feature of your Radvox system might be the one that costs nothing: ConnectUC is free with every extension from Basic on up. It’s the app that turns any device into your business phone — and how businesses use it says everything about how flexible phones have become.

Three real patterns

The counter phone that follows you to the bank. The shop’s desk phone rings first; step out and ConnectUC rings your cell with the same line. You answer as the business, from anywhere — customers never know the difference.

The solo owner who never bought a desk phone. Plenty of our Connect-plan customers run entirely on the app: a professional business number with greetings, voicemail transcription, and texting, living on the phone already in their pocket. To callers, it’s a company; behind the curtain, it’s one person and an app.

The team that lives on presence. Before transferring a call, glance at the app: who’s available, who’s on a call, who’s at lunch. No more transferring customers into voicemail voids.

What’s inside

Calls and texts from your business number, voicemail you can read (transcription), team chat, video meetings with screen share, call recording, and CRM pop-ups that show who’s calling before you answer. It installs on PC, Mac, iOS, and Android — the desktop version straight from the browser, no app store required.

The privacy bonus: when you call or text customers through ConnectUC, they see your business number — your personal cell stays personal, forever.

If you’re a Radvox customer on Basic or up and haven’t set up ConnectUC, that’s free money on the table — call us and we’ll have your whole team installed in one short session.