December is when your phones earn their keep: gift orders, catering requests, last-minute service calls, and customers who need to know right now whether you’re open on the 24th. Here’s the pre-holiday tune-up we run for our customers every year — free, because that’s the deal.
1. Put your holiday hours in the greeting — once
The single most-asked December question is “are you open?” Answer it before a human picks up: a seasonal greeting with your holiday hours takes five minutes to record (or we’ll do it for you) and deflects dozens of calls a week. Tell us your schedule once, and we’ll set the whole calendar — including automatically flipping to your closed message at the right hour on the right days.
2. Turn the rush into a queue, not a busy signal
Holiday call volume spikes are exactly what call queues were born for. Callers hear music and hold instead of a busy signal — and December callers, bless them, are motivated. They wait.
3. Route overflow to every pocket
Seasonal staff and family pressed into service can all take calls: ring the counter first, overflow to cells via ConnectUC, no extra hardware. When the rush ends, we flip it back.
4. Don’t let closed mean silent
Christmas Eve at 7 PM is precisely when the big catering order calls. Voicemail-to-email means the message reaches you wherever you are; Orbit AI goes further and actually answers — taking the order details and booking the January appointment while you’re at dinner.
Our winter promo makes this the season to switch, too: full-featured PBX seat with desk phone, $25/month. Call or text 801-990-4444 and you can be on the new system before the rush.
Tell us your holiday schedule and we’ll have your phones dressed for the season this week. Consider it our version of hanging lights.
Questions about your phones?
Free consultation, no contracts, plain English. That’s the Radvox way.
Call or text 801-990-4444